Remote Consultations - Rachel Disley Physiotherapy
Physiotherapy in Penarth for sports injuries, muscle and join pain, women's health and all your physiotherapy needs. Serves Penarth, Cardiff, Barry and surrounding areas.
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Remote Consultations

Telehealth / Remote Physiotherapy Consultations

In 2021 the  clinic is open for face 2 face physiotherapy consultations along side ongoing virtual physiotherapy consultations.  All initial physiotherapy consultations will be via video.  Video consultations are run by Zoom/Skype/Whats App depending on the patient preference. However, any patient that would like face to face physiotherapy will be triaged during their initial video consultations to see if they meet the criteria for face to face treatment  in clinic (CSP Covid 19 Guidelines, June 2020).



Client’s reviews of video consultations include:


” I found the virtual consultation easy and accessible and the exercises provided were really helpful and easy to follow (the exercises were also emailed as a report with helpful explanations and visual aids on how to do the exercises). I would definitely recommend.”  Manon J        June 2020


“following our conversation this morning I have renewed heart and feel more confident to be active again”   Sarah F         April 2020


” to have physiotherapy treatment in my own home and practice the activities with Rachel’s feedback was a great help  during lockdown”   Jenny P       May 2020


How are we ensuring that our Penarth physiotherapy practice, South Wales is safe for face to face consultations during the Covid 19 pandemic? 

Best practice Covid 19 screening and infection control planning will be ensured for all face to face orthopaedic physiotherapy, sports injuries physiotherapy and women’s health physiotherapy at Rachel Disley Physiotherapy, Penarth.  According to current COVID-19 information and advice, we are taking the following measures to protect all those visiting the clinic:

  • Screening all patients at the point of booking in line with government guidelines
  • Screening all patients, staff and visitors upon arrival into the clinic
  • Providing all visitors access to alcohol-based hand sanitizer and face masks upon entry
  • Increasing the frequency and thoroughness of cleaning around the building in accordance with current PHE guidelines.
  • Using full personal protective equipment (PPE) for each Face to Face consultation
  • Reminding all visitors of the importance of personal hygiene especially regular and thorough handwashing/santisation

Please feel free to contact Rachel via email or telephone to organise a 1 to 1 video/phone consultation.

Call: 07515 505572


Remote Physiotherapy Consultations involve:

Discussion of the history of problem


Identification of previous physiotherapy treatments that may have assisted or not


Full past medical and medication history


Discussion of individual activity goals


Discussion of likely diagnosis and severity of problem


Discussion of any need for onward referral


Plan –  

  • Identify suitable changes to activity levels
  • Do’s and Don’ts in daily life
  • Individualised physiotherapy based video exercise programme sent to your phone/computer
  • Follow up Consultation to progress programme
  • Goal setting with time lines to return to your favourite activities and sports


£55   Face to Face Initial consultation/treatment

£50   Remote Initial consultation/treatment

£45   Face to Face  Follow up consultation/treatment

£40   Remote Follow up consultation/treatment

£50   Silver Fit 5 week Course

*Individual treatment plans will be discussed at the initial consultation, leading to specific goal setting to give you peace of mind.


For all areas of treatment bank transfer and credit/debit cards accepted.